Rose RP4-4R4X16U/2 Manual de Instruções descarregar pdf (Página 47)

ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL

Can’t switch computers from keyboard

y Power to the UltraMatrix Remote 2 was removed for less than three seconds possibly causing keyboard to

lock up. Disconnect and re-connect the keyboard.

y If PS/2 type keyboard and mouse cables may be reversed.

y Not using left control key. Using numeric keypad instead of keys on top row. Not releasing control key before

typing in number. Waiting more than 2 seconds to enter computer number. Using caps lock or shift key.

Wrong or missing characters from those typed

y For PCs, the mode of the keyboard does not match that of the computer. Issue the mode command, usually 1

for IBM PS/2s, 3 for Unix computers, and 2 for all others. The default setting is mode 2. Sometimes an

incorrect mode will confuse the computer or keyboard and require re-booting the computer or resetting the

keyboard by unplugging and plugging it back in.

Switch to Switch failure

y Verify the firmware in all like switches is the same revision.

Mouse does not move

y Mouse not configured.

y UltraMatrix Remote 2 turned off after or not connected when computer

booted or application using mouse run. Exit and re-enter application using mouse or issue reset command.

y PS/2 mouse was not connected when UltraMatrix Remote 2 powered up or disconnected and reconnected.

Issue the reset command or reconfigure the mouse.

PS/2 mouse gets out of sync

y Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse.

Update mouse driver. Try using ctrl O command to recover if O/S is NT.

y Sun keyboard needs to be reset, with unit power on, disconnect and re-connect the sun keyboard.

Video fuzzy

y Cable too long or wrong type. Verify that resolution and distance match. See Appendix G. Upgrade cable if

necessary.

Video not synchronized or wrong color

y Cable is loose, reseat cable.

y Monitor not capable of syncing to video selected, upgrade monitor.

y Cable is defective; try using cable from another computer if problem goes away cable is defective.

y Port on UltraMatrix Remote 2 is defective; try using another port on UltraMatrix Remote 2. If problem goes

away port is defective.

Lower resolution OK, but can’t enter high resolution mode

y Video driver has not been setup for this resolution. Configure the driver.

Slave unit does not switch

y Maximum ports command not issued.

y Width or units command not configured properly. Reconfigure them to match number of computers and how

they are connected.

On-screen display not synchronized

y No video from computer or resolution setting not configured correctly.

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Rose RP4-4R4X16U/2 Manual de Instruções Página 47